Further Help and Troubleshooting

If you are having problems connecting multiple identical USB cameras click here.

If you are having problems connecting an IP camera see MP4, ASF, RTSP and other IP Camera Sources via VLC and Finding Camera URLs with Fiddler/ WireShark.

If you are having problems connecting to iSpy remotely see Troubleshooting Connections.

For further help with iSpy check out the forums. If you can't find what you're looking for there contact us

Table of Contents

• Introduction
• Supported Operating Systems
• Recommended Hardware
• Performance Tips
• Networking Considerations
• Choosing Cameras and Microphones
• Placing Cameras and Microphones
  • Covert Surveillance
  • Overt Surveillance
• Installing iSpy
  • .Net Framework 4 Client
  • VLC
• Installing iSpy Server
• Using iSpy Server
  • Connecting to iSpy Server
  • Troubleshooting Connections
• iSpy Overview
  • The iSpy Surface
  • Loading and Saving
  • Adding and Editing Objects
  • Configuring Web Access
    • Connecting Locally
    • Connecting Remotely
    • Setting up Port Forwarding
    • Using DynDNS.org
    • Troubleshooting Connections
  • Remote Commands
  • Home Automation
  • Command Line Access
  • HTTP Access
  • Twine Integration
  • MediaPortal Integration
  • Gadgets
    • Windows Sidebar Gadget
    • iGoogle Gadget
  • Settings
    • Languages
    • FFMPEG Logging
    • Password Protection
    • Opacity
    • Codecs
    • Colors
    • Storage Management
    • YouTube Synchronisation
    • Timeouts
  • Log Files
  • Clearing Stored Content
  • Checking For Updates
  • Online Help
• Connecting Cameras to iSpy:
  • USB Cameras (Local Device)
  • USB Cameras running on other computers (via iSpy Server)
  • MJPEG and JPEG IP Cameras
  • MP4, ASF, RTSP and other IP Camera Sources via VLC
  • Monitoring the Windows Desktop
  • XIMEA
  • XBox 360 Kinect
  • Finding Camera URLs with Fiddler/ WireShark
• Camera Settings:
  • Main Settings
  • Talk
  • Setting up Motion Detection
    • Detector Types
    • Sensitivity
    • HSL (colour) Filtering
    • Display Styles
    • Motion Zones
  • Alerts
    • Movement Alerts
    • No Movement Alerts
    • Face Alerts
    • License Plate Recognition
      • ALPR
    • Overlay
  • Web services
    • Email Alerts with Framegrabs
    • Disconnection Alerts
    • SMS Alerts
    • MMS Alerts
    • Access Groups
  • Recording Settings
    • Timelapse Recording
    • Video Conversion Settings
  • Pan Tilt and Zoom (PTZ)
    • Adding PTZ Support for Unlisted Cameras
    • Automated Tracking
  • FTP
  • YouTube
  • Scheduling
• Connecting Microphones to iSpy:
  • USB Microphones
  • IP Camera Microphones via VLC
  • USB Microphones running on other computers (iSpy Server)
• Microphone Settings:
  • Main Settings
    • Sensitivity
  • Alerts
    • Sound Alerts
    • No Sound Alerts
  • Web services
    • Email Alerts
    • Disconnection Alerts
    • SMS Alerts
    • Access Groups
  • Recording Settings
  • Audio Conversion Settings
  • Scheduling
  • Listen Live
• Pairing Microphones with Cameras
• Scheduling
• Floorplans
• Layouts
• iSpyConnect
  • Account Settings
    • Disconnection Alerts
  • Giving Others Access
    • Tracking Usage
  • Searching, Filtering and Ordering Content
  • Viewing Content Online
  • Changing Configuration Settings Remotely
    • Switching Alerts On or Off
    • Using PTZ Remotely
  • Live Feeds:
    • Live Video
    • Live Audio
  • Playback of Captured Content
    • YouTube Upload and Email
  • Using Activity Graphs
  • Using the File Browser
  • Embedding Cameras in your Website
  • Embedding iSpyConnect in your Website
  • Viewing Multiple Cameras Simultaneously
  • Using Floorplans
    • Live Floorplan Alerts
  • Connecting Multiple Computers to One Account
  • Mobile Device Access
    • iPhone/ Android/ Windows 7
    • iPad / Tablets
• Further Help and Troubleshooting