Configuration - Alerts


Agent DVR uses motion detection or AI to generate alerts. To access and configure Alerts settings, edit a device and select Alerts in the menu.

Alerts initiate an "Alert" Action, allowing you to execute tasks like sending an email, sounding an alarm, calling a URL, etc., when Agent raises Alerts.

Agent can record video based on Alert or Motion Detection. To minimize unnecessary recordings, set the Recording Mode on the Recording tab to "Alert" and then configure how Agent raises alerts using the settings below.

Agent features a master switch for arming and disarming the system.
The top left icon displays a symbol when Agent is armed and a symbol when Agent is disarmed. Click the symbol to toggle between these states.

If Agent is disarmed, no alerts will be triggered. Additionally, a warning about Agent being disarmed will be displayed upon login.

Tip: If you are using trip wires to trigger alerts and they are not being activated, ensure that the Alert setting is not configured to "None".

Alert Settings

  • Enabled: Toggle to enable or disable Alerts for a device.
  • Mode: Choose from Detected, Not Detected, or Actions Only (v4.5.0.0+). Trigger an alert when motion is detected, or conversely, when no movement is detected (useful for monitoring machinery). Use Actions Only to trigger alerts exclusively via actions. See Alert Filtering for more details.
  • Detection Delay: The time in seconds before an alert is triggered after detection.
  • Not detected alert delay: The time in seconds before an alert is triggered if no motion is detected.
  • Reset Mode: Choose how to manage alert resets (based on an interval or an idle timeout).
  • Interval: The minimum time in seconds to use for the alert reset mode:
    • Interval: If set to 60, alerts will be supressed for 1 minute.
    • Idle Timeout: If set to 60, alerts will be supressed until 1 minute of inactivity has elapsed.
  • Alert Group: Specify a group for raising alerts. Alerts in a group can trigger recording on all devices within that group. The group's interval setting overrides the device's minimum interval. Group Alert and Group Detect modes are available under the Recording tab.
  • Messaging: Enable or disable messaging actions like Email or SMS (configured on the Actions tab). See our wizard for formatting your number
  • Push Alerts: Include or exclude the device from Push alerts. Opt-in for mobile push alerts under the account menu and Notifications. See IFTTT, Telegram, or Mobile Push (app required).
  • Push Video: Generate and push a short video notification (iOS only). See mobile push alerts (v4.3.9.0+).

Alert Filtering

Manual Alerts

You have the option to trigger alerts manually for individual devices. To initiate a manual alert, go to the Live view, select the desired device, and then click on the icon located at the bottom left of the screen.

These manual alerts will activate recordings if the device's recording mode is set to Alert. To associate actions with a manual alert, you should use the "Manual Alert" event rather than the standard "Alert" event.

Alerts Summary

As Agent DVR generates alerts, or as you trigger manual alerts, you'll see a counter increase at the top right of the Agent UI. This is the system alert counter. Clicking on it displays a summary of alert events:

Alert Summary

Agent generates thumbnails for each event when possible. Clicking a thumbnail opens a larger view of the image captured during the event. To acknowledge an alert, click on its text. This action switches the view to the timeline, providing context for the event with any other system recordings. The timeline will automatically navigate to just before the event occurred. If a recording is available, you can click on it in the Agent UI, and playback will start from the point the alert was generated.

To delete alerts, use the bin icon to clear all alerts or remove them individually. Close the alerts panel by clicking the icon button in the top bar.

Alert panel icons indicate the alert type: manual alerts are marked with , alerts generated by Agent with , and AI-generated alerts with .

Filter Applied